Starbucks Being Sued Over Alleged Discrimination Against Deaf Patrons
Starbucks is being accused of discriminating against deaf patrons who, in turn, have filed a lawsuit against one of their restaurants in New York City.
A group of 16 customers, who were mostly deaf, filed a lawsuit against the popular coffee house alleging that they were discriminated against by workers. According to the Huffington Post:
“The suit references incidents in which employees allegedly refused to serve deaf patrons, mocked the way they spoke and attempted to eject them from the premises.”
In a court document, Alan Roth, one of the plaintiffs, recalls his troubling experience at a Manhattan location that began when an employee laughed at the way he was speaking while placing his order:
Mr. Roth was shocked and humiliated and asked the Starbucks employee if she had a problem with him being deaf. The employee allegedly then proceeded to go around the counter and started screaming obscenities in plaintiff’s face and was then pulled away by other Starbucks staff. Starbucks employees then allegedly told Roth to leave and never to return.
Although a representative for Starbucks was reached, they were unable to give specific details on the case. However, it was stressed to the Huffington Post that:
Discrimination of any kind is unacceptable at Starbucks
The plaintiffs are not only seeking punitive damages, but are also asking for changes within the corporate culture of Starbucks that would help employees better serve their deaf patrons.
SOURCE: Huffington Post
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